Software, support and service                                    
                                           
Application   FileBox   Direct   Speed   QuickFolders   Dialog Box   PS Hot   AutoDialogs   Folder   File-Ex    
Feature  [1] eXtender  [2] Folders  [3] Folder  [4]    [5] Assistant  [6] Folders  [7]    [8] Express  [9]    [10]  
Latest version   1.90.06   2.42   3.49.1978   3.5   2.1   1.1   2.3.144 (SR2)   2.0.1   3.0.0.24    
Last release[11]   6-Dec-2005   28-Sep-2005   6-Sep-2005   1-Sep-2005   15-Feb-2005   30-Nov-2004   18-Oct-2004   13-Apr-2004   14-Nov-2002    
  50   8[12]   6   8[13]   6   6   6   6   4   0  
User forum(s)   Yes   Passive   No   No   No   No   Not really active   No   No    
Response   Slow response   Slow response                                
  40   2   2   0   0   0   0   6   0   0  
Help    Not good   No good (Out dated)   No good (Out dated)   Good help   Good help   Good help   Brief   Good help   Excellent    
Document   enough   Online help available   Too brief                            
  40   4[14]   4   2   6   6   6   4   6   8  
Support email[15]   Support email   Support email   Support email (1)   Support email   Support email   Support email   Support email   Support email   Support email    
and response   Excellent[16]   1 week to reply   Support email (2)   Excellent response[17]   No reply[18]   Good response   Excellent response[19]   3 days to reply[20]   Good response[21]    
  30   8   4 Excellent[22] 8   8   0   6   8   6   6  
Price (USD)   20.00   24.95   20.00   19.95   19.95   19.95   19.95   19.95   19.95    
20.52[23]                                        
  30   6   4   6   6   6   6   6   6   6  
Upgrade policy[24]   Discounted[25]   Free for future ver   Life upgrade free   Free for future ver   Free life upgrade   Free future version   Discounted   Free life upgrade   Discounted    
    major ver upgrade                       major ver upgrade       major ver upgrade    
  30   6   8   8   8   8   8   6   8   6  
Fully func demo[26]   No[27]   No[28]   Yes   No[29]   Yes   Yes   Yes   Yes   Yes    
Trial period       Free 30 days trial   Free 30 days trial                   Free 20 days trial        
  10   4   4   6   4   6   6   6   4   6  
Marks     1280   1060   1200   1240   1020   1200   1360   1080   920  
                                         
                                           
[1]
Author:
Porgrams are arranged in the discending order of their last release date.
[2]
Author:
This column marks the points assign to each feature, the higher the more important a feature is:

Status                       Points
-------                       -------
Critically/Mandatory     50
Very useful                 40
Useful                        30
Deserve a bonus         10
Not relevant                 0          
[3]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[4]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[5]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[6]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[7]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[8]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[9]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[10]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[11]
Author:
Here is how stars are allocated for each application, in term of how good a function is being provided:

Excellent          10
Good                 8
Exact                 6
Close to             4
Poor                  2
Miss                  0

Exact means it does what is expected in a feature.

The penalty of missing a feature is slightly greater than then gain of doing something excellently.
[12]
Author:

We expect there is update/upgrade within a year. Anything longer than that is considered poor. More than 2 years no update means missing the requirement at all.

Good in this case means high frequncy in releasing newer and better version.
[13]
Author:
Not only recent, but frequent along tis history of development
[14]
Author:
Not only recent, but frequent along tis history of development
[15]
Author:
Unless the author remove the "File filter" option from the picture in the help file, I won't want to give it a 6

The filter function does not work!
[16]
Author:

We expect a response within 3 days to be reasonable.
Anything shorter than that is considered good.
[17]
Author:
Good response, within the same day
[18]
Author:
Response on the same day and even response on uninstalling feedback. He really appreciates my review and give …

[19]
Author:
We consider spam filter failure as failure in suport.
[20]
Author:
Response on the same day and even response on uninstalling feedback
[21]
Author:
The author really appreciates my review and ...
[22]
Author:
Response within the same day
[23]
Author:
Good response, within the same day
[24]
Author:
This is the average pricing. Anything with 10% from this average is considered standard.
[25]
Author:
Discount on major version upgrade is fairly market standard. Take this as standard
[26]
Author:
I assume what has been writen in the "License & term" on the web site is the one to follow.
[27]
Author:
A 30 days full functional demo seems to be a standard.
[28]
Author:
Registration message when startup and ONLY 2 items in favorite list.
[29]
Author:
Only display 3 items
Hotkey won't save
[30]
Author:
Only display 3 items
Limited visual control